Overview: If your iPhone or iPad won't turn on, won't charge or it is frozen, please don't worry, this article will tells the reasons why your device that won't turn on/charge or is frozen, and provides the most complete solutions to help you eliminate these errors.
Both iPhone and iPad are currently one of the best smart devices in the world, not only because of their simple and stylish design, advanced configuration, high-quality performance, but also the stable iOS system they run. However, stability does not mean that there will be no issues. We spend most of our time on our iPhone or iPad, if you find that your iPhone or iPad that won't turn on or won't charge or it is frozen, please don't worry, just follow our ideas to find out the cause and solve the problem.
As the matter of fact, your iPhone or iPad won't turn on/charge or it's frozen, because either the software crashed and needs to be reset or restored, or a hardware problem is preventing your device from turning on or charging.
Whenever Apple launches a new generation of iPhones or iPads, they either have greatly improved performance to reduce energy consumption as much as possible, or they have increased battery capacity to obtain longer battery life. However, with the passage of time or frequent use, the performance of the battery will also decrease, or in the process of use, your device is running too many power-consuming applications. If you find that your iPhone or iPad is turned off when you still have a lot of battery, or your device gets hot quickly, you may be experiencing some power issues.
Although the iPhone and iPad introduced later have excellent waterproof design, some water damage is still unavoidable. Liquids can still damage some inside details of the device, a drop of water got in the charging port and your iPhone or iPad won't charge. So if you have had a similar experience, don’t ignore this possibility.
If you dropped your iPhone or iPad recently, it might stop working, even if it doesn't have any obvious signs of damage. If there is obvious damage to the screen or other important parts, you should go to the nearest reliable agency to test and repair your device as soon as possible.
If your iPhone or iPad still has a battery, but it does not respond, it may still be turned on but stuck on a black screen. Therefore, it seems that you cannot open the device. This usually happens when the system files are damaged or destroyed by some malicious software, or some applications and iOS updates cause the system to crash. Malicious applications can also cause the same symptoms.
Charge Your Battery
Plug your iPhone or iPad in the charger and wait for up to one hour, if you want to charge your iPhone 8 or later wirelessly, please ensure that you can charge with the USB adapter and cable that came with your device firstly. If the charging icon appears on the screen of your device after a few minutes of charging, it means that your device is only battery exhausted. You only need to wait for the battery to be fully charged. If the charging icon does not appear on the screen after charging for a period of time, and there is no sign of heating on the surface of the device, please replace it with another available USB cable or power adapter to recharge.
Tips: Here, we always recommend that you use the original Apple USB cable and power adapter so that the desired power output is obtained. In addition, when your device is fully charged, find out the culprits that caused your battery to be quickly drained, and limit them as much as possible.
Force Restart Your iPhone or iPad
Plug Your iPhone or iPad into a Computer
If you see the Apple logo or a red or blue screen during startup, try these steps:
Once the hardware factor is eliminated, then only solve the problem that your iPhone or iPad cannot be turned on, cannot be charged or is frozen due to software or system failures. You only need a reliable system recovery tool. Here we strongly recommend you to use iOS System Recovery software.
iOS System Recovery is a professional and versatile system repair and data recovery expert which can fix 500+ of iOS system issues in a click, such as fix iPhone that stuck in DFU mode/recovery mode/Apple logo screen/headphone mode, fix the won't turn on/charge or frozen iPhone or iPad to normal state, etc. What's more, it is easy to use and perfectly compatible with almost all iOS devices.
Before using this software, please click to download a Windows or Mac version according to your computer OS version, and follow the prompts to install it on your computer.
Step 1: Run the software, press "More tools" in the primary interface and select "iOS System Recovery" on the next screen.
Step 2: Connect your iPhone or iPad to computer via its USB cable, then click on the "Start" button.
Step 3: Select a repair type for your device, either “Standard Mode” or “Advanced Mode”, then click on the "Confirm" button to go on.
Step 4: The program will detects your device soon, if not, please follow the onscreen guide to put your iPhone or iPad into the DFU mode.
Step 5: Wait for your device is recognized, confirm the firmware information of your device and click "Repair" to begin fixing your iPhone or iPad to normal.
Tips: Please ensure that your device is connected, and do not use it while connecting. Otherwise, you will run the risk of your device becomming "bricked".
iOS System Recovery can also helps to recover deleted and lost data including Text Messages, iMessages, Photos, Contacts, WhatsApp/Kik/Line/Viber/Facebook/Messenger Data, Notes, Call History and more from almost any iPhone, iPad and iPod touch.
Directly Recover Data from iPhone iPad
If you fix your iPhone or iPad using "Advanced Mode", or you find that all your data permanently erased after your device is return to normal, and you happen to have an iTunes or iCloud backup file, then you can also try the following two methods.
Extract Data from iTunes Backup Files
Extract Data from iCloud Backup Files